As I've had more and more face time with Shashi over the past two years, I've heard many interesting stories. The early days - how in his 20's he transitioned from a ticket agent for Eastern Airlines to a entrepreneur and Jewelry Designer. Importing from China when they first opened to Western trade. Meeting and later bootstrapping a young Laurel Burch. The reasons he launched Facets Inc. The early days of our catalog.
In the last 56 years he's picked up many engaging tales. As a brand we're really bad about sharing these details. Our customer service team is often asked how we've acquired something, whether our vintage pieces are really vintage and the like. So I've set out to change that and better explain the origins of the treasures inside our warehouse, and showcase the craftsmanship, artistry and customer service that sets us apart as a company.
I'm working on a bit of an overhaul to our website (which with some luck should launch this month). Below are the contents of the home page thus far - on a desktop you'll see fancy text overs, the mobile version looks similar to whats shown here.
Important: Everything below is a work in progress, feel free to reply to this email and let me know what you think, or with suggestions for how we can showcase our history better.
So without further ado...